Privacy Policy

Privacy Policy

This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from www.simplegrowco.com (the “Site”).

Personal Information We Collect

When you visit the Site, we automatically gather certain information about your device, including details about your web browser, IP address, time zone, and some cookies installed on your device. Additionally, as you browse the Site, we collect information about the specific web pages or products you view, the websites or search terms that referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information through the following methods:

  • Cookies: Small data files placed on your device or computer, often including a unique anonymous identifier. For more about cookies and how to disable them, visit http://www.allaboutcookies.org.

  • Log Files: These track actions occurring on the Site, including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

  • Web Beacons, Tags, and Pixels: Electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase, we collect certain information from you, including your name, billing address, shipping address, payment details (including credit card numbers), email address, and phone number. We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we mean both Device Information and Order Information.

How We Use Your Personal Information

We use the Order Information we collect to fulfill orders placed through the Site, including processing payment, arranging shipping, and providing invoices and order confirmations. Additionally, we use this information to:

  • Communicate with you;

  • Screen our orders for potential fraud or risk;

  • Provide you with information or advertising related to our products or services, based on the preferences you have shared.

We use Device Information to help us screen for potential fraud and optimize our Site (e.g., analyzing customer behavior on the Site, improving our marketing and advertising efforts).

Sharing Your Personal Information

We may share your Personal Information with third-party service providers to help us process and use your data as described. For example, we use Shopify to power our online store—learn more about how Shopify handles your data here. We also use Google Analytics to understand how our customers use the Site—read more about how Google uses your information here.

Lastly, we may share your Personal Information to comply with legal obligations or requests, such as responding to subpoenas or protecting our rights.

Behavioral Advertising

As part of our advertising efforts, we use your Personal Information to deliver targeted ads or marketing communications that we believe may interest you. To learn more about targeted advertising, visit the Network Advertising Initiative’s educational page here.

You can opt-out of targeted advertising using the following links:

You can also opt-out of certain services by visiting the Digital Advertising Alliance’s opt-out portal here.

Do Not Track

Please note that we do not alter our data collection and use practices in response to a Do Not Track signal from your browser.

Your Rights

If you are a resident of the European Union, you have the right to access and correct or delete your personal information. If you would like to exercise this right, please contact us using the contact information provided below.

Additionally, if you are a European Union resident, we process your information to fulfill contracts we have with you (e.g., if you place an order) or to pursue our legitimate business interests as outlined above. Please note that your information will be transferred outside of Europe, including to the United States and Canada.

Data Retention

We will retain your Order Information for our records unless and until you request that we delete this information.

Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

Minors

The Site is not intended for individuals under the age of 18.

Contact Us

For more information about our privacy practices, if you have any questions, or if you wish to file a complaint, please contact us by email at:support@simpleglowco.com.